Terms & Conditions
Element Security & Automation
Effective Date: October 18, 2026

These Terms & Conditions explain general use of Element Security & Automation's website and our employee operational SMS notification program.

Website Use
Information on this website is provided for general business and informational purposes. Specific security installation, monitoring, financing, and service terms are governed by applicable written customer agreements.

Employee SMS Notification Program
Element Security & Automation operates an optional employee and authorized-contractor text messaging program through Element Ops.

Participants may receive messages regarding:
New installation job assignments
Technician assignment and reassignment updates
Sales requiring management approval
Other related operational updates covered by their consent

Consent
Participation requires affirmative consent. Providing a mobile phone number alone does not constitute consent to receive automated messages.

Participation in the SMS program is not a condition of purchasing any Element product or service.

Messaging Frequency and Charges
Message frequency varies depending on job activity and individual work responsibilities.

Message and data rates may apply.

Wireless carriers are not responsible for delayed or undelivered messages.

Opt-Out Instructions
Reply STOP to unsubscribe from SMS notifications.

Help Instructions
Reply HELP for messaging assistance or contact your Element Ops administrator.

Privacy
Mobile phone numbers and SMS consent information are handled according to our Privacy Policy, available on this website.

Service Availability
Message delivery depends on mobile carriers, network availability, and the messaging platform. Element does not guarantee uninterrupted delivery.

Operational instructions requiring immediate attention should also be confirmed through the Element Ops application or other approved company communication channels.

Changes
Element may update these Terms & Conditions. Revised terms will be published on this website.

Contact
Element Security & Automation
Website: https://www.elemsec.com/